I have had to relay the same information to multiple people via email and phone because they don't keep track of their cases very well. Based on the service I've received thus far I have little to no hope of them fixing or replacing the tv, so I'll probably end up just eating the cost and buying a new tv all together a TCL, which womps Sharp in my experience.
I will never again even consider a Sharp product, or a Google TV. Never unplugged etc. Defective motherboard. Money down the drain.
I have never had a TV break so quickly for 0 reason. But this just broke. Do yourself a favor and buy a Samsung. The most horrible television experience ever. Horrible customer service, the company fails to accept responsibility for anything and will transfer over and over.
The most irritating part is the daily reboot, constant freezing of the screen, constant unpaired devices and the TV self removing channels. If you can handle all that, the picture quality is actually nice when it actually works. Bought TV December 1st On November 1st Tv updated android system and 12 hours later Tv shut off and will not come back on.
Little strange with the dates of purchase and update date and exactly 12 hours after update, it just died, no warning just off nothing. I have bought a lot of tv in my 50 years Sharp is bad product with most of its parts now being done overseas, you can't even get replacement parts unless you can find a honest parts dealer in China on eBay.
Best thing to do is buy another just like it and return the broken one and pray it stays working for a few years to get your money's worth. Check around on this info you'll see. Good luck. Need help on this. Thank you. On November 11, I lost clear picture. Very snowy screen. They accepted it and 9 days later Best Buy called me and said to come pick up my tv.
They said they couldn't touch it. I said, "Why? They shrugged their shoulders. So I called Sharp again and after 30 minutes a woman gave me a number and said a technician would fix it within 3 days.
On the fourth day I called again and a guy said they won't come and fix my tv because the tv wasn't broken. The problem was where the cable was inserted, the port screw on the tv was loose. Now I brought my tv to a store to fix. It's terrible. I'm on. Pension and I have to run around and spend time on the phone. It's not the first time I write or call Sharp. Nobody wants to know anything. They pass the buck on and on. Meanwhile it's almost a month I have to watch no tv.
I will never go to Best Buy. I write every day to Sharp and Best Buy every day but they say it's the wrong dept. I beat the warranty by 11 days but still can't get satisfaction.
I have to reboot it every freaking day. I wouldn't own another Sharp if they gave it to me. Crap, crap, crap, and more crap is all I have to say. I had a serviceman look at the TV to repair. I was informed that it is not repairable because the panel is bad. He has been in the repair industry for over 40 years. He told me that Sharp TVs are known to have bad panels that do not last.
I contacted customer service and they requested that I have my serviceman forward his evaluation to them. That was done. I received a call from Sharp this morning. Are you kidding me? What an insult. If you are thinking about buying a Sharp product, I would advise against it. It does get the Harman Kardon-tuned 20W speaker system and there's still all the apps and services included.
There aren't too many options at this size. All the same, it feels like there's better value to be had elsewhere. However, as appealing as all that screen seems for that price, this is one of the few Sharp TVs we've had in for review in recent times and we weren't particularly impressed.
It's decked out with Freeview Play and a healthy sounding smart platform with enough space for a couple of HDMI ports. Without testing many of Sharp's older or newer models, it's tricky to categorically recommend a Sharp TV. By and large, the current crop of Sharp TVs appear decent value if you pick the right one. The Roku TV access is a welcome feature and you get a lot of screen estate for your money. There are caveats, however. Also, while the Roku TVs are good, if you're not fussed about this feature, you might want to entertain a Sharp TV that doesn't have it.
All the same, if you can buy from a store which offers a comprehensive returns policy, then so much the better. Dan is a staff writer at What Hi-Fi? He works across both the hi-fi and AV parts of the site and magazine and has a particular interest in home cinema.
Dan joined What Hi-Fi? Dan has a keen interest in playing and watching football. What Hi-Fi? Sharp is a big name in TV. It always has been. View Deal. Dan Sung.
0コメント