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Order to Cash. Other ERPs. P2P Automation. P2P Process. P2P Webinar. Prepare Yourself to Lead in Times of Crisis. It operates as a business in that it seeks to provide services to its clients rather than treating volume as workload to be avoided , the costs of these services are known, and it strives for continuous improvement. The goal of Shared Services is to provide high quality, non-core, but mission-critical, services which can include both repetitive common processes and more specialized professional services to the business at a lower cost and more efficiently than the business could otherwise provide for itself.
Your senior executive lead can change and if you do not have a business case, your mandate may leave at the same time. The business case helps protect you from changes at the top and provides a vehicle to achieve executive buy-in. So, what is a business case? These functions are supported by IT and IT services for multiple business units within the enterprise.
Shared services may come from several different physical locations, and may involve numerous business functions and IT processes.
The definition, structure and scope of an SSC start within the enterprise. Enterprises sometimes engage external providers to consult with various elements of the design, structure, location options and execution options. Execution and long-term delivery may be by internal enterprise personnel or by service providers, or some combination thereof. Consequently, the definition of shared services is independent from the sourcing option for delivery.
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